Professional experience
Wingate Massage
IT Lead · July 2024 to May 2026
- Built the business’s website and ran security audits.
- Managed Microsoft 365 and helped staff regain access to Outlook.
- Improved the office Wi-Fi and set up a Windows 11 kiosk.
IT support & cybersecurity
ShawnsTech
I like figuring out how things work, why they break, and what it takes to get people back up and running.
Explore my work Request résumé (PDF)01 / About
A bit about me
I’m a Marine Corps veteran with a bachelor’s degree in cybersecurity from Southern New Hampshire University. I’ve worked in equipment repair, emergency services, and IT support. One thing I’ve carried across those jobs is the habit of staying calm, working through a problem, and explaining what I found in plain language.
Outside of work, I build PCs and experiment with Windows and Linux in my home lab. I’m especially interested in incident response and digital forensics because I like taking a few clues and piecing together what happened.
02 / Selected work
Work and projects
Home lab · PowerShell · Windows
Technician Toolkit v2.7.0
I built a PowerShell toolkit for Windows repair, software installation, and disk migration.
Service Job Mode lets technicians record the issue at intake, capture before-and-after system snapshots, collect logs, and generate a completion report.
Request Technician Toolkit (ZIP)Coursework
Multi-floor office network
I modeled a multi-floor office network in Cisco Packet Tracer and practiced configuring VLANs, routing, DHCP, and access control lists in networking labs.
IT & Cybersecurity Coursework
Six projects covering network troubleshooting, system administration, automation, and security assessment.
- Network Troubleshooting and File Access Controls
- Windows Account Administration
- Linux Automation and Certificates
- MySQL Database and Reporting
- Enterprise Security Design and Planning
- Vulnerability Assessment
03 / Skills
What I work with
IT support
Windows 10 and 11, Microsoft 365, Outlook, PC hardware, and Wi-Fi troubleshooting.
Systems and scripting
Active Directory, virtual machines, Linux, PowerShell, and Bash.
Security and networking labs
Packet analysis with Wireshark, network discovery with Nmap, and vulnerability scanning with OpenVAS.